With the appearance and adoption of new technologies by companies, the information technology sector has become saturated and its management has become a great challenge for all those who work in the field. With this, progress was made in the general management of the technical infrastructure.
Today, managed services are a solution for all companies that want to keep their IT sector organized and functional, and for companies that provide IT services.
Convectiva provides reliable management services, so you can take the time to worry about business development and technology improvement without worrying about infrastructure issues.
Managed service is a new form of process management for small and medium-sized companies that have a team of qualified and trained professionals to provide the best possible service.
Then the skills change so that other activities are not just a support to become a strategic element within the business, but create discrimination for those who hire.
There are several opportunities and benefits that organizations can reap by investing in managed IT service delivery. This is your chance to create smarter and more effective routines.
Check out the key benefits of this management model.
1) operational flexibility
The market has become increasingly dynamic and unexpected changes can occur at any time. The same can happen with your IT needs. Some infrastructure may be required today and future services may increase or change focus.
The workforce can also be variable, and several professionals must be brought in in a given period of time, such as the execution of a new project, to take care of all the costs and taxes associated with the dismissal.
This scalability is not often found in troubleshooting, the traditional management model used by service providers and internal contractor teams. It should become a managed service that can be easily expanded.
For example, the composition of the work team and the integration of the hardware can be easily rearranged flexibly as needed to meet requirements based on appearance.
2) Greater concentration on business
Convectiva focuses on Managed Services and focuses on providing the best technical structure to its clients.
In addition to on-site service for each customer and finding the source of the problems encountered by each contractor, the team can spend a lot of time performing maintenance and upgrades.
Additionally, IT teams can develop internal solutions that can be better engaged with the bottom line and provide a competitive advantage.
3) team development
IT solutions evolve rapidly and new tools are always emerging. However, teams that focus entirely on support and maintenance do not have the time to be aware of these changes, so they do not look at the technologies and new services that they can implement.
Ongoing training is part of a managed service and it is easier for your team to maintain time to develop and develop skills with a better composition of assets and skill requirements.
Everyone can benefit from this model, and you can count on increasingly qualified and productive professionals responsible for IT routines to ensure business competitiveness and the quality of services provided.
4) cost reduction
This is one of the most sought-after benefits by companies interested in minimizing costs and improving results. In times of economic instability, you should always look for alternatives that allow you to save money.
As businesses become increasingly dependent on technology, it can be expensive to maintain IT investments. This is especially true for small and medium-sized businesses that cannot use large quantities in their area.
Managed IT services keep you structured at low cost, planning for all costs, and making sure they happen only when needed.
Waste is also reduced through continuous monitoring, and investment is made only according to the request of the contractor.
